Frazer Blog

Website Security More Important Than Ever as Funeral Planning Happens Online

by | May 18, 2020 | Funeral Home Websites

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During the COVID-19 pandemic, many families may feel out of control and stressed after a loved one’s death. Your funeral home can give them back a sense of control and relieve stress by providing them with a secure connection for online funeral planning.  

As more funeral planning happens online, website security can be one less thing for them to worry about. By having a secure funeral home website, you can protect your staff’s and client families’ sensitive information, like credit card and social security numbers. Since more online funeral planning means more online payments, this is extremely important. 

More digital funeral planning also means keeping your funeral home’s accounts and devices secure. The last thing you need right now is a cyber attack, so you should take the necessary precautions. 

We know you’re busy, so read on to learn everything you need to know about website security during these challenging times. 

Create Secure Passwords to Protect Your Funeral Home’s Online Accounts 

All your funeral home’s online accounts should have secure passwords. For a password to be secure, it should include a combination of numbers, symbols, and upper and lowercase letters. It also shouldn’t include anything that’s easily guessed, such as your funeral home’s name or your birthday. 

Only give passwords to your staff members who absolutely need them. And with more people working remotely, make it a best practice to log out of accounts when done using them. You also can regularly change passwords every few months and never use the same password for more than one account. 

Protect Your Funeral Home’s Devices with a Trusted Security Software Program 

More remote work also means more devices to protect. All of your staff’s devices should have a trusted security software program. Additionally, they should regularly update their device and browsers, since those updates may include the latest virus protection updates. This way, everyone can have peace of mind that their information is safe no matter where they’re working from. 

Have an SSL Certificate on Your Website to Protect Sensitive Information 

Your funeral home’s website is the face of your business, especially as we practice social distancing. If you don’t provide your families with a secure connection, it can reflect poorly on your business. 

A Secure Sockets Layer (SSL) certificate encrypts the data sent between your web server and browser. Then, your families will see HTTPS at the beginning of your website’s URL, meaning that it’s secure. Search engines like Google prefer HTTPS websites to HTTP (not secure), so you can boost your website’s search engine results page ranking. This way, more families can find your funeral home virtually as we practice social distancing. 

How Frazer Consultants Can Give Your Funeral Home Website Security 

Website security is a top priority, as all Frazer-powered websites have SSL certificates. This way, both your staff and families don’t have to stress about if their information is safe. They can confidently make a funeral payment through Tribute Pay or fill out a funeral preplanning form through the online planner/quote builder. 

We also have the ability to use CAPTCHA, Completely Automated Public Turing Test to Tell Computers and Humans Apart, to eliminate excessive spam submissions for website contact forms. We also use this to eliminate spam during the Tribute Store checkout process for flower ordering. 


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